"Project of database application and cloud computing with other
「"Project of database application and cloud computing with other」於資料集「EPQSummary_PublicNuisanceDispute」由單位「行政院環境保護署」的陳先生所提供，聯繫電話是02-2311-7722#2386，最近更新時間為：2023-07-27 01:02:16。 欄位Project Title的內容是"Project of database application and cloud computing with other networks for public nuisance petition cases management system in 2019 to 2020" ， 欄位Project Subject的內容是"Since it was first established in 1993, the Environment Protection Reporting Center’s Public Nuisance Reporting Management System has been responsible for handling the public nuisance complaints that are submitted by members of the public throughout Taiwan via various different channels. Depending on the local government authority that has jurisdiction over the area in question, and the number of complaints received, the System notifies one of the 26 county- and city-level environmental protection agencies to respond to the complaint. The System handled an average of just over 21,000 complaints per month 2019-2020; the System constitutes a vital tool for the various government agencies involved in handling public nuisance cases. The present project involves the maintenance of the System software environment, in order to ensure that system operations can be carried on normally, with room for further expansion; the project also involves adding several functions to the system this year, in line with operational requirements and the general public’s needs, so as to make the system more convenient to use and enhance administrative performance. During the project implementation period, in order to achieve the building of consensus and effective policy implementation, the following activities have been carried out: 1 training sessions, 1 operations review meeting and 1 progress report presentations. In every case, these activities were supported by the provision of meeting presentations, lecture materials and handbooks, as well as lecture invitations, etc., so as to speed up the successful achievement of the project’s goals. In the current fiscal year, as part of the present project, statistics were compiled regarding the results of public nuisance complaint handling in FY2019 and FY2020, and these results were used in communication and the sharing of views with environmental protection authorities, to facilitate the formulation of strategies for enhancing the quality of complaint handling and overcoming obstacles to improved handling. In addition, project implementation in the current fiscal year has also focused on the following key areas, with the aim of providing a more user-friendly, more highly automated platform for on-site auditing and decision-making support:1. To reduce the inefficient use of manpower and improve the efficiency with which cases are dealt with, it was decided that the Public Nuisance Reporting Management System would handle all public nuisance complaints received under the 1999 Assignment System, with complaint handling and the process of replying to the members of the public submitting the complaints being centralized under the Public Nuisance Reporting Management System. This has led to a significant reduction in unnecessary waste of effort caused by the creation of duplicate files. 2. In order to gain a clearer understanding of the quality of service provided by the personnel responsible for taking complaint calls at the environmental problem reporting centers of the special municipalities of Taichung City, Tainan City and Kaohsiung City, and 17 individual counties and cities, telephone call handling quality testing was performed. Telephone courtesy testing has already been completed for the period 2019. 3. Ongoing follow-up has been performed with respect to repeated complaints, along with analysis of items where low satisfaction has been reported in public opinion surveys. A list of repeated complaint cases has been prepared and submitted to the Bureau of Environmental Inspection’s Northern, Central and Southern regional offices. In addition, every two months details of the percentage of repeated complaint cases that have been successfully dealt with is submitted to the project commissioning party, to help improve the quality of public nuisance complaint handling. 4. Expansion and maintenan..." ， 欄位Project Year的內容是2019 ， 欄位Organizer的內容是"Bureau of Environmental Inspection" ， 欄位Executive Unit的內容是"振興發科技有限公司" ， 欄位Reporting download URL的內容是https://epq.epa.gov.tw/project/filedownload.aspx?fid=215533 ， 欄位Publish Date的內容是20200630 。
Project Title
"Project of database application and cloud computing with other networks for public nuisance petition cases management system in 2019 to 2020"
Project Subject
"Since it was first established in 1993, the Environment Protection Reporting Center’s Public Nuisance Reporting Management System has been responsible for handling the public nuisance complaints that are submitted by members of the public throughout Taiwan via various different channels. Depending on the local government authority that has jurisdiction over the area in question, and the number of complaints received, the System notifies one of the 26 county- and city-level environmental protection agencies to respond to the complaint. The System handled an average of just over 21,000 complaints per month 2019-2020; the System constitutes a vital tool for the various government agencies involved in handling public nuisance cases. The present project involves the maintenance of the System software environment, in order to ensure that system operations can be carried on normally, with room for further expansion; the project also involves adding several functions to the system this year, in line with operational requirements and the general public’s needs, so as to make the system more convenient to use and enhance administrative performance. During the project implementation period, in order to achieve the building of consensus and effective policy implementation, the following activities have been carried out: 1 training sessions, 1 operations review meeting and 1 progress report presentations. In every case, these activities were supported by the provision of meeting presentations, lecture materials and handbooks, as well as lecture invitations, etc., so as to speed up the successful achievement of the project’s goals. In the current fiscal year, as part of the present project, statistics were compiled regarding the results of public nuisance complaint handling in FY2019 and FY2020, and these results were used in communication and the sharing of views with environmental protection authorities, to facilitate the formulation of strategies for enhancing the quality of complaint handling and overcoming obstacles to improved handling. In addition, project implementation in the current fiscal year has also focused on the following key areas, with the aim of providing a more user-friendly, more highly automated platform for on-site auditing and decision-making support:1. To reduce the inefficient use of manpower and improve the efficiency with which cases are dealt with, it was decided that the Public Nuisance Reporting Management System would handle all public nuisance complaints received under the 1999 Assignment System, with complaint handling and the process of replying to the members of the public submitting the complaints being centralized under the Public Nuisance Reporting Management System. This has led to a significant reduction in unnecessary waste of effort caused by the creation of duplicate files. 2. In order to gain a clearer understanding of the quality of service provided by the personnel responsible for taking complaint calls at the environmental problem reporting centers of the special municipalities of Taichung City, Tainan City and Kaohsiung City, and 17 individual counties and cities, telephone call handling quality testing was performed. Telephone courtesy testing has already been completed for the period 2019. 3. Ongoing follow-up has been performed with respect to repeated complaints, along with analysis of items where low satisfaction has been reported in public opinion surveys. A list of repeated complaint cases has been prepared and submitted to the Bureau of Environmental Inspection’s Northern, Central and Southern regional offices. In addition, every two months details of the percentage of repeated complaint cases that have been successfully dealt with is submitted to the project commissioning party, to help improve the quality of public nuisance complaint handling. 4. Expansion and maintenan..."
Project Year
2019
Organizer
"Bureau of Environmental Inspection"
Executive Unit
"振興發科技有限公司"
Reporting download URL
Publish Date
20200630
「"Project of database application and cloud computing with other」所屬的資料集：「EPQSummary_PublicNuisanceDispute」的其他資料
Project Title：
The Post-Satisfaction Survey of Local Environmental Administration that Compaints about Contaminatio
Project Subject：
Project Year：
2008
Organizer：
Bureau of Environmental Inspection
Project Title：
102 years Taitung air pollution petition cases quickly dealt control plan
Project Subject：
Project Year：
2013
Organizer：
Taitung County Environment Protection Bureau
Project Title：
Project Subject：
Project Year：
2012
Organizer：
Project Title：
T h e P r o j e ct o f Imp r o v i n g P u b l i c S e r v i ce Qu al i t y wi t h F as t -C h e ck
Project Subject：
Project Year：
2021
Organizer：
Environmental Protection Bureau Yunlin County
Project Title：
Project Subject：
Project Year：
2008
Organizer：
Taoyuan County Government Environment Protection Bureau
Project Title：
National Environmental protection Agencies Public Nuisance cases Accepting Center MIS Upgrade ＆ Main
Project Subject：
Project Year：
2007
Organizer：
Department of Supervision Evaluation ＆amp; Dispute Resolution
Project Title：
Taiwan Republic of China Compiled Documentation of Environmental Events
Project Subject：
Project Year：
2012
Organizer：
Department of Supervision Evaluation ＆amp; Dispute Resolution
Project Title：
National Environmental protection Agencies Public Nuisance cases Accepting Center MIS Upgrade ＆ Main
Project Subject：
Project Year：
2004
Organizer：
Department of Supervision Evaluation ＆amp; Dispute Resolution
Project Title：
The researching project for low counselling of Public Disput Mediation
Project Subject：
Project Year：
2011
Organizer：
Department of Supervision Evaluation ＆amp; Dispute Resolution
Project Title：
The Project Plan of Advisory Services for Public Nuisance and Evidence Examination Technology
Project Subject：
Project Year：
2011
Organizer：
Department of Supervision Evaluation ＆amp; Dispute Resolution
Project Title：
2018-2019 Plan for Public Nuisance Dispute Legal Aid Project
Project Subject：
Project Year：
2018
Organizer：
Department of Supervision Evaluation ＆amp; Dispute Resolution
Project Title：
National Environmental Nuisance Cases Center MIS Implementation ＆ Maintenance project 2012
Project Subject：
Project Year：
2012
Organizer：
Bureau of Environmental Inspection
Project Title：
The Project of Improving Public Service Quality with Fast-Check Air Pollution Cases in 2016.
Project Subject：
Project Year：
2016
Organizer：
Environmental Protection Bureau Yunlin County
Project Title：
"103~105 Legal Aid of Public Nuisance Disputes"
Project Subject：
"With an increase in urban population density and industrialization, the occurrence of a variety of
Project Year：
2014
Organizer：
"Department of Supervision Evaluation ＆amp; Dispute Resolution"
Project Title：
Survey on Public's Response to Survey on Public's Response to Environmental Policy Implementation ＆
Project Subject：
Project Year：
2010
Organizer：
Project Title：
105 years Taitung air pollution petition cases quickly dealt control plan
Project Subject：
Project Year：
2016
Organizer：
Taitung County Environment Protection Bureau
Project Title：
The Research on the Amendment to Environmental Disputes Resolution Act
Project Subject：
Project Year：
2007
Organizer：
Department of Supervision Evaluation ＆amp; Dispute Resolution
Project Title：
The Research on Amendments to the Provisions regarding Reverse Burden of Proof in Public Nuisances a
Project Subject：
Project Year：
2019
Organizer：
Department of Supervision Evaluation ＆amp; Dispute Resolution
Project Title：
The Expansion Project of Environmental Public Nuisance of Pollution Prevention with Nighttime Inspe
Project Subject：
Project Year：
2021
Organizer：
Environmental Protection Bureau, Chiayi City
hywebtest2002
Project Title：
hywebtest
Project Subject：
Project Year：
2002
Organizer：
Department of Supervision Evaluation ＆amp; Dispute Resolution
Project Title：
The Project Plan of Advisory Services for Public Nuisance and Evidence Examination Technology （2021）
Project Subject：
Project Year：
2021
Organizer：
Department of Supervision Evaluation ＆amp; Dispute Resolution
Project Title：
Taoyuan County particular petition pollution monitoring and counseling to improve the demonstration
Project Subject：
Project Year：
2013
Organizer：
Taoyuan County Government Environment Protection Bureau
Project Title：
First Year Tasks Associated with “Efficiency Upgrade, System Maintenance, and Promotion of the Envir
Project Subject：
Project Year：
2012
Organizer：
Department of Supervision Evaluation ＆amp; Dispute Resolution
Project Title：
The application of Remote Sensing Technologies to Environmental Protection and Public Dispute
Project Subject：
Project Year：
2011
Organizer：
Department of Supervision Evaluation ＆amp; Dispute Resolution
Project Title：
The Application of Remote Sensing Technologies to Environmental Protection and Public Dispute
Project Subject：
Project Year：
2004
Organizer：
Department of Supervision Evaluation ＆amp; Dispute Resolution
Project Title：
2007 The Post-Satisfaction Survey of Local Environmental Administration that Processing Citizen's Co
Project Subject：
Project Year：
2007
Organizer：
Department of Supervision Evaluation ＆amp; Dispute Resolution
Project Title：
Service satisfication survey of the call center
Project Subject：
Project Year：
2002
Organizer：
Department of Supervision Evaluation ＆amp; Dispute Resolution
Project Title：
Project of database application and cloud computing with other networks for public nuisance petitio
Project Subject：
Project Year：
2019
Organizer：
Bureau of Environmental Inspection
Project Title：
Legal Aid of Public Nuisance Disputes
Project Subject：
Project Year：
2013
Organizer：
Department of Supervision Evaluation ＆amp; Dispute Resolution
Project Title：
The application of Remote Sensing Technologies to Environmental Protection and Public Dispute
Project Subject：
Project Year：
2005
Organizer：
Department of Supervision Evaluation ＆amp; Dispute Resolution
行政院環境保護署 的其他資料集
地方環保局環保實收罰鍰
每月更新更新,184謝小姐 | 02-23117722#2103 | 2022-01-14 01:21:32
行政院環境保護署行政院環境保護署環境教育機構認證展延申請書
不定期更新,59蘇小姐 | (03)4020789分機669 | 2022-01-15 01:11:08
行政院環境保護署全國各縣市清潔隊資料
每1年更新,48廖小姐 | 02-2370-5888#3103 | 2023-07-30 00:59:23
行政院環境保護署環保標章規格標準
每季更新更新,119陳先生 | 02-23117722#2936 | 2022-01-14 01:16:50
行政院環境保護署生物源網格空氣污染排放量(TWD97)
不定期更新更新,179柏小姐 | 02-23712121#6106 | 2022-01-14 01:05:47
行政院環境保護署
行政院環境保護署補助地方政府自行車道路線資料
不定期更新更新,57詹小姐 | 02-23117722#6401 | 2023-08-09 01:05:50
行政院環境保護署縣市(嘉義縣)小時值-每小時
每小時更新更新,106謝小姐 | 02-2311-7722#2386 | 2022-01-14 01:01:00
行政院環境保護署重點事業廢棄物-一般污泥之處理方式
每月更新更新,181陳先生 | 02-2311-7722#2682 | 2022-01-14 01:24:13
行政院環境保護署環境教育終身學習有效護照人數
每季更新更新,58李小姐 | 02-23117722#2724 | 2022-01-15 01:10:48
行政院環境保護署空氣品質小時值_南投縣_南投站
每1時更新,395陳先生 | 02-2311-7722#2386 | 2023-08-02 00:57:54
行政院環境保護署
機車排氣定檢站資料
每月更新更新,227謝小姐 | 02-2371-2121#6310 | 2022-01-14 01:18:35
行政院環境保護署水污染罰鍰次數
每年更新更新,176謝小姐 | 02-23117722#2103 | 2022-01-14 01:22:27
行政院環境保護署PM10小時值(每小時提供)
每1時更新,123陳先生 | 02-2311-7722#2386 | 2023-08-08 00:58:46
行政院環境保護署毒性化學物質許可及申報資料
每3月更新,301許先生 | 02-23117722#2865 | 2023-07-30 01:03:49
行政院環境保護署經過山坡地之環境影響說明書件
每2月更新,272黃先生 | 02-23117722#2748 | 2023-08-05 01:01:01
行政院環境保護署
環境影響評估開發案基本資料
每2月更新,174黃先生 | 02-23117722#2748 | 2023-08-06 01:04:25
行政院環境保護署應回收廢棄物處理業者(廢鉛蓄電池類)最大處理量資料
每年更新更新,50廖小姐 | 02-2370-5888#3103 | 2022-01-14 01:23:59
行政院環境保護署通訊傳播事業廢棄物再利用機構資料
每年更新更新,66李小姐 | 02-2311-7722#2633 | 2022-01-14 01:26:20
行政院環境保護署特殊性工業區即時監測值資料檔 (氣象監測項目)
每小時更新更新,132丁先生 | 02-2371-2121#6101 | 2022-01-14 01:04:58
行政院環境保護署環境影響說明書審查結論
每2月更新,75黃先生 | 02-23117722#2748 | 2023-08-05 00:59:41
行政院環境保護署
空氣品質監測小時值資料(一般污染物,每日更新)
每日更新更新,143謝小姐 | 02-2311-7722#2386 | 2022-01-14 01:00:20
行政院環境保護署符合噪音管制標準車輛-進口機車
不定期更新更新,186林先生 | 02-23712121-6403 | 2022-01-14 01:18:59
行政院環境保護署臺中雲林農地作物含重金屬鎘污染成因調查及查證計畫
不更新更新,56吳小姐 | 02-2383-2389#8303 | 2022-01-15 01:12:21
行政院環境保護署環保署各類人員預算員額數
每年更新更新,65張小姐 | 02-23117722分機2122 | 2022-01-15 01:13:02
行政院環境保護署重點事業廢棄物-有害污泥之處理方式
每1月更新,370林先生 | 02-2311-7722#2671 | 2023-08-07 01:02:00
行政院環境保護署
空氣品質小時值_臺北市_萬華站
每小時更新更新,377謝小姐 | 02-2311-7722#2386 | 2022-01-14 01:03:40
行政院環境保護署環境影響說明書專案小組初審會議紀錄
不定期更新更新,67劉先生 | 02-2311-7722#2743 | 2022-01-15 01:12:35
行政院環境保護署緊急防制辦法空品狀況
每小時更新更新,121謝小姐 | 02-23117722轉2386 | 2022-01-14 01:05:55
行政院環境保護署六輕相關計畫環境監測資料
每季更新更新,53陳先生 | 04-22521718#51207 | 2022-01-15 01:14:25
行政院環境保護署細懸浮微粒資料（PM2.5）
每1時更新,108陳先生 | 02-2311-7722#2386 | 2023-08-08 00:58:48
行政院環境保護署